Hello Team, I had my PCI vulnerability scan reveal  - HTTP delete enabled due to ININ-i3http 22.1 service.   Does anyone know what this service is and/or how to disable this vulnerability? I plan to do some digging, but thought i would check here, as ... More

Dear Community, Looking for some guidelines on customizing some behavior on the email interactions when they landed in the queue or are manually transferred by an agent to another agent. Any ideas what are the customization points I can use? I have ... More

Hi, We can integrate the Pureconnect system with Gmail via a service account that has domain-wide delegation. But domain-wide delegation is a huge concern on the customer side. Does anybody have a workaround to integrate with Gmail without domain-wide ... More

We will be soon reaching an end of life state for java8 for our microservices. Our microservices integrated with platform sdk and connecting to configServer using ConfigProtocol are unable to run on java 11. Can you please suggest which psdk version for ... More

We will be soon reaching an end of life state for java8 for our microservices. Our microservices integrated with platform sdk and connecting to configServer using ConfigProtocol are unable to run on java 11. Can you please suggest which psdk version for ... More