PureConnect Community Home

Latest Discussions List

  • Posted in: Genesys Casual

    It's March 1st, which in this community means a brand new QOTM (Question of the Month). Since we are currently doing the Oscars Ballot contest and then following-up in a few weeks with the March Madness Brackets Challenge, we wanted to know: What ...

  • Posted in: Genesys Casual

    And the award goes to... Last year we hosted a very fun and exciting "Oscar Prediction Polls" contest and this year the challenge is back by popular demand! The Academy Awards airs in the United States on March 10, 2024, and you have until then ...

  • Posted in: Genesys Cloud

    Hey Everyone, Have any questions about Co-browse for Voice? Just reply to this thread! Our very own @Chad Hansen and I will keep and eye on it and get you some answers. Previously on the Q&A Show - Chad and I gave an overview of Co-Browse ...

  • Posted in: Genesys Casual

    Hey folks! A fun icebreaker I was recently asked was, "If you could pick three movies that described your personality, what would they be?" I thought this would be a perfect question for our newest contest "Predict the Oscar Ballots" challenge ...

    1 person likes this.
  • Wow! The United States watched a very exciting 2024 Super Bowl game last night between the Kansas City Chiefs and the San Francisco 49ers. There were many twists and turns during the game that became huge factors for the outcome of the Community's prop ...

    3 people like this.
  • Posted in: Welcome Community

    Hello Newcomer! It's time to say, "hi" in the Welcome Community. Reply below and tell us more about you! Where do you come from? What are your interests? What do you hope to learn in the community? Really any topic is up for grabs. Don't know how ...

    4 people like this.
  • Posted in: Genesys Cloud

    Hello Genesys CX Community, Nearly a year ago, we hit a big milestone: 4,000 Genesys Cloud community members! Now, we're about to hit another huge milestone: 5,000 MEMBERS!!! Whoa! Can you believe it? Let's make this a fun contest: What ...

    3 people like this.
  • Posted in: Welcome Community

    ❤️"Match makers, match makers, make us a match!" ❤️ February is a time for love, and we'd LOVE to hear from you! The new Question of the Month badge is waiting to be pinned to your profile with Cupid's arrow; all you have to do is answer ...

    1 person likes this.
  • All good things must come to an end. Following the acquisition of Bold360 from LogMeIn, the overall Genesys strategy has always been to move features from Bold360 to the Genesys Cloud platform. We've followed through on that initiative, ...

    3 people like this.
  • As part of the decommissioning of the Bold360 platfor m , there are actions that will require customer-action to remove code from the websites, pages, and domains where Bold360 code is implemented . The functionality of this code will cease ...

What's Happening?

Helpful Links

Ideas Labs 

What are your feature requests or ideas? We'd love to hear them!

Genesys Cloud CX Ideas
Genesys Engage on-premises Ideas
PureConnect Ideas

Most Active Members (30 Days)

Latest Shared Files