Congratulations to the wonderful members of the Beta HQ - you've hit a HUGE milestone. 1000 members!!! Wow! Our Community Manager, Matt Lawson, launched a fun "Guess the Date" game where you all tried to pick the date the Beta HQ would ...

Work Plan Bidding Video!! Hello, WEMers and community members! Exciting news! We are thrilled to announce the launch of our Work Plan Bidding feature, designed to revolutionize how employees manage their schedules. This ...

Hi folks! The newest episode of the Genesys Cloud Q&A Show sits down with experts @Rian Logan and @Chad McCormick to demo the new Dynamic Filtering features just released in Genesys Cloud. They also cover useful items such as the contact ...

Hello Community members, I am pleased to announce a new Genesys Cloud Workforce Management feature rolling out during the week of July 22, 2024 that will help you work with your production shifts by quickly navigating to the next or previous published ...

Work Plan bidding launch Hello, WEMers and community members! We are excited to announce the launch of our new Work Plan Bidding functionality on the week of the 22nd of July. This feature is designed to revolutionize ...

Hello Trivia Heads! The new Trivia Tower event is up and running with a great way to learn more about our new Genesys Community moderators: Sam Jillard, Cam Tomlin, and Jason Kleitz. Watch this video (you may get some answers from it) and also ...

These are the faces of your new best friends! The Genesys Community is ECSTATIC to announce that we've hired three new Genesys Community moderators: @Samuel Jillard , @Jason Kleitz , and @Cameron Tomlin . Together, they've worked at ...

Hey Everyone, The Beta HQ is 12 members away from hitting 1000 members! To celebrate the milestone and have some fun, we are having a guess the date challenge. Simply view this spreadsheet, pick one of the available dates, and let us know what you ...

Hi fans! Our newest Genesys Community Rockstar will have you snapping your fingers in appreciation. This person frequently stands up in the Genesys Cloud community posting detailed answers to questions and providing resource links. She's full of great ...

Greetings, We've had a good run. As the Genesys DX solution (formerly Bold360) has reached its end-of-life, we are now in the process of closing down the Genesys DX community in the following weeks. For those who have adopted Genesys Cloud CX, if ...