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  • 1.  Ringback - No ring on internal calls

    Posted 06-27-2017 19:17

    Is there any way to enable ringback on internal calls?



  • 2.  RE: Ringback - No ring on internal calls

    GENESYS
    Posted 06-27-2017 19:32

    What language do you have set on the SIP Phone Trunk?

     

    I hear ringback on my production organization for internal calls, so I am wondering if perhaps there is something configured differently on your trunks.



  • 3.  RE: Ringback - No ring on internal calls

    Posted 06-27-2017 19:41

    Portuguese - Brazil (pt-BR), in your environment are you using which one?



  • 4.  RE: Ringback - No ring on internal calls

    GENESYS
    Posted 06-27-2017 20:29

    I tried en-US and en-GB, and those had ringback, but when I tried pt-BR there was no ringback.

     

    I think you should contact Support and submit a bug report...it should default to en-US if nothing else.



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