Hello,
I found that the Markdown function in the Agent Script is not working for some scenarios.
Like the code below
<details>
<summary>Click to expand!</summary>
Some Content Here
</details>
It should be viewed like this
▶ Click to expand!
and after you click on it, it expands like this
▼ Click to expand!
Some Content Here
However, in the Genesys Cloud, it is not working and I found it is because of <p> </p> automatically generated in the HTML
Please anyone can fix this problem?
Regards,
Charles
#Unsure/Other------------------------------
Charles Duan
CVT (Global) Pty Ltd
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