Genesys Casual

 View Only

Discussion Thread View
  • 1.  Ideas Portal Access

    Posted 12-11-2019 13:54
    Edited by Cole Callahan 12-11-2019 13:54
    Hi team,

    Thanks for sharing some of your time with us!

    My question for you all is pretty simple, but it's something I've always been curious of... How do you join the Ideas Portal? Is it included when folks are granted access to the community, or is there a separate registration process?


    Cole Callahan
    Genesys - Employees
    Online Community Coordinator

  • 2.  RE: Ideas Portal Access

    Posted 12-11-2019 14:17
    Edited by Matt Lawson 10-29-2020 09:32
      |   view attached
    Thank you for asking Cole!

    User Access can be requested as follows:
    • Customers can request access through this link: Customer Access
    • Partners can request access through this link: Partner Access 

    However, anyone that has My Support access has access to the Ideas Labs and logging into the Genesys Knowledge Network

    I have also attached the Quick Guide to get you started!  

    Thanks! #AskMeAnything(AMA) 

    Ginger Alford
    Product Mgmt Operations Analyst
    Genesys - Employees


    FAQ - Quick Guide - EXT.pdf   629 KB 1 version

Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources