Workforce Engagement Management

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Looking for Feedback on Agent Attrition

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  • 1.  Looking for Feedback on Agent Attrition

    Posted 04-05-2021 16:12
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    Hello Community!

    We're looking for some feedback on how you track agent attrition in your organization. These discussions will help inform new features around tracking and reporting when agents are set as "inactive" or "deleted".

    If you'd be available for a 30 minutes call please do connect! My email is

    Looking forward to hearing from you!


    Leor Grebler
    Product Manager, Workforce Engagement Management

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