Genesys Cloud - Main

 View Only

Discussion Thread View
Back to discussions
Expand all | Collapse all

Is it possible to load a pre-recorded message to a voicemail greeting?

  • 1.  Is it possible to load a pre-recorded message to a voicemail greeting?

    Posted 02-02-2018 14:44

    I'm trying to have a pre-recorded message as a voicemail box greeting. UNable to figure out how to get message as greeting using the softphone (calling into vm and re-recording)



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources