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  • 1.  Dynamics 365 Data Action - Get Account By Contact Id doesn't work

    Posted 01-20-2018 09:28

    The native Action for Dynamics 365 integration doesn't work.

     

    I have a Contact within an Account (in CRM) but the Action doen't retrieve It

     

    Get Account by Contact Id

     

    Thanks

    Sergio



  • 2.  RE: Dynamics 365 Data Action - Get Account By Contact Id doesn't work

    GENESYS
    Posted 02-15-2018 21:08

    If you are still having this issue please open up a support case. For a complete failure of a stock feature that is generally the best way to get a rapid fix. Please include the output of each step of test mode so we can sort out what is going wrong.



  • 3.  RE: Dynamics 365 Data Action - Get Account By Contact Id doesn't work

    Posted 02-16-2018 02:50

    Hi, the error was in the contract input:

    Required: "CONTACT_ID" ;

    "properties": {

      "CONTACT_NUMBER"

     

    I copy the action and fix the error

     

    Thanks

    Sergio



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