Genesys Cloud CX

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  • 1.  Do we have an API for PureCloud Edge?

    Posted 12-28-2017 12:38

    I'm working with PureCloud Edge platform and I would like to include some metrics in my own dashboard such as trunk status. Checking the Edge documentation I couldn't find if there is any API to do that, if I only can configure the Edge dashboard... Could anyone give me any feedback please?



  • 2.  RE: Do we have an API for PureCloud Edge?

    GENESYS
    Posted 12-28-2017 13:41

    Hello,

     

    Have you checked out our API documentation here: https://developer.mypurecloud.com/api/rest/v2/?

     

    Also, the best way to get answers regarding API questions is on the Developer Forum. These forum members live and breathe APIs. Here's the link: https://developer.mypurecloud.com/forum/

     

    I hope this helps.

     

    Thank you,

    Clay