Genesys Cloud CX

 View Only
Discussion Thread View
  • 1.  Open schedule until midnight

    Posted 11-24-2017 15:09

    Hello,

     

    how can I create an open IVR schedule from 9 in the morning to midnight? With a 24 hour clock that would be 09:00 - 24:00, but for AM/PM that does not exist as far as I am aware and that's the only format that's allowed.

     

    Thanks,

    Jeroen



  • 2.  RE: Open schedule until midnight

    Posted 11-27-2017 08:09

    Hi @Jeroen Van der Sandt? ,

     

    See images.

     

    We use 11:59PM

     

    2017-11-27 09_06_10-12-hour clock - Wikipedia

    2017-11-27 09_07_22-12-hour clock - Wikipedia noon and midnight

     



  • 3.  RE: Open schedule until midnight

    Posted 11-27-2017 08:25

    Thanks, we are doing this as well, but it is not really correct. I would like to see a 24-hour format.