Hello,

I'm trying to pull the conversation details from purecloud in order to publish stats in Salesforce. I was thinking about using the client credentials grant type since I don't want anybody authenticating (it's a background process on a server). However, when I make the call, I get an empty response (no error, just an empty body). I can query the conversation aggreate api successfully but when I try the conversation detail, it's blank.

I tried my query on the developper tools and it works fine.

Is there something I'm missing ?

Thanks.

Hi Marco,

Best place to ask these kind of questions is https://developer.mypurecloud.com/