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Is there any way to delete multiple evaluations in one step? Deleting them one by one is time consuming (we have changed settings so we're getting better defined aval's).

  • 1.  Is there any way to delete multiple evaluations in one step? Deleting them one by one is time consuming (we have changed settings so we're getting better defined aval's).

    Posted 10-25-2017 14:31


  • 2.  RE: Is there any way to delete multiple evaluations in one step? Deleting them one by one is time consuming (we have changed settings so we're getting better defined aval's).

    GENESYS
    Posted 10-25-2017 14:48

    Hi Juan,

     

    I asked around and unfortunately the answer is No. Currently, there isn't a way to do that through the user interface. It would require scripting against the API.

     

    If interested in the API option, I'd suggest asking for advice in the Developer Forum.

     

    https://developer.mypurecloud.com/forum/

     

    There are loads of API experts over there.

     

    Thank you!

    Clay



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