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How do you activate/deactivate the voicemail notification email ? I know that the user needs to have the receive voicemail right to receive voicemails. Is there a way to toggle on or off the email notification ?
Thank you for contacting that Community! There isn't currently a way to toggle off/on the email notification that a user receives. It can be done as an organization by enabling/disabling HIPAA in the organization. Here is a Resource Center article that talks about that:
If you look under the section "What is different in PureCloud with HIPAA compliance enabled?" it states the following:
I hope this information is helpful. Please let us know if you have any additional questions and once again, thank you for contacting the Purecloud Community.
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