A place to ask questions, connect with others, and stay in the know
We are based in Bath, UK and have around 30 agents. Currently we are using voice and email and we hope to bring web chat online over the next few months.
It would be great to speak with other UK customers of a similar size and share ideas or perhaps even a site visit.?
If you pay the flight ticket and hotel then I am happy to share my experience :)
Just kidding, we are based in Netherlands.
A chat / conference call is always possible.
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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.