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  • 1.  Create Callback (API)

    Posted 08-01-2017 09:48


    Is it possible to create a Callback for a certain outbound campaign, using the PureCloud API?


    "Schedule a Callback for a Dialer Campaign" is deprecated, and refers to /conversations/{conversationId}/participants/{participantId}/callbacks.


    But this doesn't provide the possibility to link the callback to a certain campaign.




  • 2.  RE: Create Callback (API)

    Posted 08-02-2017 06:36



    Does this match your question:




  • 3.  RE: Create Callback (API)

    Posted 08-02-2017 06:57


    Yes, this matches my question. It is stated that it is not possible to create a callback for a outbond campaign. So I have my answer, although not the one I wished for:-).



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