A place to ask questions, connect with others, and stay in the know
The customer journey has evolved to impact not only the individual customer, but their broader network. Check out this article that details this transition. http://www.cmswire.com/customer-experience/global-customer-experience-requires-a-local-touch/
New Users
Existing Users
Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources