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  • 1.  training.mypurecloud.com

    GENESYS
    Posted 06-22-2017 04:58

    If your customers can't reach your employees you miss out on sales and that ever so important customer experience. Make sure everyone understands their presence and status! https://training.mypurecloud.com/lesson/presence-and-status/

     

    status



  • 2.  RE: training.mypurecloud.com

    GENESYS
    Posted 06-23-2017 18:25

    Good reminder. Thanks Shanti!



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