A place to ask questions, connect with others, and stay in the know
As a supervisor or manager in a contact center, you need to see more than what happened yesterday or last week. You need to see what's going on now! Get some help navigating dynamic views in PureCloud here: https://training.mypurecloud.com/lesson/navigate-dynamic-views/
New Users
Existing Users
Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources