Genesys Cloud CX

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What interaction types does PureCloud for Salesforce support?

  • 1.  What interaction types does PureCloud for Salesforce support?

    GENESYS
    Posted 06-12-2017 18:26


  • 2.  RE: What interaction types does PureCloud for Salesforce support?

    GENESYS
    Posted 06-12-2017 18:26

    PureCloud for Salesforce currently supports call, callback, outbound dialing, chat, and email interactions.