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  • 1.  agent ASA

    Posted 05-10-2017 14:52

    What report can we run to see agents' ASA? We can find it for the department but not individual.  Thanks!

  • 2.  RE: agent ASA

    Posted 05-11-2017 14:33

    There is no standard report to break ASA out by user. You will need to create a custom report using the API.


    I think the data can be queried/built using:

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