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I read that this issue should be solved in the last Edge update. Look at your version and then get back. I have not seen any stuck interactions for some days now and I hope that I will never see them again :)
Version 220.127.116.1126 - April 24, 2017
I have one stuck right now so I don't think the problem has been solved!!
We had the same issue, once in July and once today. Totally unacceptable. Are you guys on local or cloud delivery for telco?
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