Genesys Cloud - Main

 View Only


Discussion Thread View
Back to discussions
Expand all | Collapse all

Download and customize Architect flow templates

  • 1.  Download and customize Architect flow templates

    GENESYS
    Posted 04-10-2017 09:47

    Did you know that you can import and example call flows and tailor them for your PureCloud organization. There are templates for routing flows based on the date or time of day, in-queue callback and voicemail, Zendesk and Salesforce, area code routing, and more. See https://help.mypurecloud.com/articles/download-architect-flow-examples/



  • 2.  RE: Download and customize Architect flow templates

    GENESYS
    Posted 04-10-2017 14:08

    Thanks, Debbi!



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources