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You can use #AskPureCloud on Twitter and Facebook to drive the conversation in the upcoming PureCloud webinar. Chief Architect Glenn Nethercutt and PureCloud Expert Joe Ciuffo answer your questions on microservices architecture, design show how customer engagement demands are changing the tools businesses needs and how PureCloud can we used to keep up!
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Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.