Genesys Cloud - Main

 View Only

Discussion Thread View
  • 1.  PCI DSS settings automaticly converts long numbers into ****

    Posted 02-21-2017 08:05

    Is there any way to set new rules? My company is a toll-tag provider and our tag numbers ends up looking like this when recieved in a mail from a customer ************5253. Is there any way to change the settings?

     

    Richard Vogt

    Fjellinjen AS

    Norway



  • 2.  RE: PCI DSS settings automaticly converts long numbers into ****

    Posted 02-21-2017 16:47

    Thanks for reporting, Richard. We are working on a solution to the issue you are seeing.



  • 3.  RE: PCI DSS settings automaticly converts long numbers into ****

    Posted 02-22-2017 18:47

    The fix has been made available. Could you double check to make sure you're not seeing the issue any longer?



  • 4.  RE: PCI DSS settings automaticly converts long numbers into ****

    Posted 02-22-2017 19:57

    Hi

    I have done some testing and the problem is solved.

    Thanks



  • 5.  RE: PCI DSS settings automaticly converts long numbers into ****

    Posted 02-22-2017 20:18

    Nice! Thank you for checking.



  • 6.  RE: PCI DSS settings automaticly converts long numbers into ****

    GENESYS
    Posted 07-27-2017 16:45

    @Richard Vogt? ? has the problem come back? Another customer is saying they are seeing the same behavior now.



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources