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Is data encrypted within PureCloud? During transit as well as rest?

  • 1.  Is data encrypted within PureCloud? During transit as well as rest?

    GENESYS
    Posted 12-05-2016 19:59


  • 2.  RE: Is data encrypted within PureCloud? During transit as well as rest?

    GENESYS
    Posted 12-06-2016 16:12

    The high-level answer is that yes, private information is encrypted in transit and at rest. Recordings are always encrypted by default: https://help.mypurecloud.com/articles/encryption-keys-page/

    In addition, PureCloud uses secure protocols such as TLS for transferring data.

    PureCloud also meets several ISO security standards. See  https://help.mypurecloud.com/articles/purecloud-security-compliance/ for specifics about data encryption and which ISO standards PureCloud conforms to.

    Information about HIPAA compliance might also be useful to you: https://help.mypurecloud.com/articles/hipaa-compliance/



  • 3.  RE: Is data encrypted within PureCloud? During transit as well as rest?

    Posted 09-28-2017 13:54

    What do you mean by "private information" ?

     

    Will a Phone number list for PureCloud Dialer be encrypted while beeing used in PureCloud - "at rest" ?



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