Genesys Cloud - Main

 View Only

Discussion Thread View
Back to discussions
Expand all | Collapse all

Is there a way to sync with my Company Directory rather than do a bulk import via csv?

  • 1.  Is there a way to sync with my Company Directory rather than do a bulk import via csv?

    GENESYS
    Posted 10-14-2016 15:11


  • 2.  RE: Is there a way to sync with my Company Directory rather than do a bulk import via csv?

    GENESYS
    Posted 10-14-2016 15:25

    @Claire Baron or @Darrell Beaty  Do either of you know the answer to this one? 



  • 3.  RE: Is there a way to sync with my Company Directory rather than do a bulk import via csv?

    GENESYS
    Posted 10-14-2016 18:11

    The Active Directory connector synchronizes information about users between PureCloud and one or more Active Directory server domains. The connector can synchronize multiple user attributes with directional control over each field. An LDAP filter includes and excludes Active Directory users as needed. Check out the resource center: https://help.mypurecloud.com/articles/active-directory-connector/

     

    There are also data integrations with synching: https://www.inin.com/customer-engagement/purecloud-apps

     



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources