For those interested in how the PureCloud Platform does its thing, check out this graphic, and a supporting Resource Center article that describes the same.

 

https://help.mypurecloud.com/articles/about-the-purecloud-platform/

 

 

This keeps showing up as unanswered...so I'm putting in a generic reply to get it off that list :-)

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George Ganahl GCP, GCSME, ICCE, ICHD, etc.
Senior Principal PS Consultant
Genesys
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Original Message:
Sent: 09-29-2016 09:39
From: Clay Tison
Subject: PureCloud is pretty impressive behind the scenes.

For those interested in how the PureCloud Platform does its thing, check out this graphic, and a supporting Resource Center article that describes the same.

 

https://help.mypurecloud.com/articles/about-the-purecloud-platform/