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Nothing from Genesys yet but we are looking at 3rd party solutions.
Greg Barrett | Call Center ManagerOutdoor Network
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For those who have BYOC-Premises (or a hybrid organization...main point being that you have premises-based edges) you can use a device such as the SNOM PA1:
It gets set up as a Generic SIP Phone.
That is not an option with Genesys Cloud Voice/BYOC-Cloud, but should work well with BYOC-Premises.
Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources
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