You could write your own application using the API.
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George Ganahl GCP (PureCloud) ICCE CCXP
Principal Technology Consultant
Genesys
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Original Message:
Sent: 09-06-2019 05:21
From: Charaf Eddine Chemlal
Subject: Schedule Callbacks Manually
Hello,
Would it possible to schedule Callbacks manually not during voice interactions neither using a script ?
Regards,
#DigitalChannels
#Handlers
#Omni-ChannelDesktop/UserInterface
#Outbound
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Charaf Eddine Chemlal
Dimension Data France
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