All,

I would appreciate if you all can help me to understand the Hybrid Cloud setup / integration with a on prem setup edge server.

To make things simpler , i have some edge servers and we are brining in one more site but need to have a hybrid server which needs to be integrated to the rest of the core edges, is this possible ? if yes how ? or else if there would be any other option viz a direct cloud connectivity to new location from Genesys which we can manage.
Any help is appreciated

Have you read through these articles?

https://help.mypurecloud.com/articles/premises-to-hybrid-media-overview/

https://help.mypurecloud.com/articles/convert-byoc-premises-to-hybrid-media/

All,

I would appreciate if you all can help me to understand the Hybrid Cloud setup / integration with a on prem setup edge server.

To make things simpler , i have some edge servers and we are brining in one more site but need to have a hybrid server which needs to be integrated to the rest of the core edges, is this possible ? if yes how ? or else if there would be any other option viz a direct cloud connectivity to new location from Genesys which we can manage.
Any help is appreciated