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Genesys Cloud Campaign Status doesn't change when activating or deactivation campaign in salesforce

  • 1.  Genesys Cloud Campaign Status doesn't change when activating or deactivation campaign in salesforce

    Posted 11-24-2021 12:02
    Hello everyone,

    In salesforce, when i activate or desacativate a campaign, Genesys cloud campaign doesn't change.
    Also why the campaign is "always runing" by default when creating a new campaign.

    Could you please help me with that.
    Thanks
    #AskMeAnything(AMA)
    #Integrations

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    Ismail Zniber
    Mentat Conseil SAS
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