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  • 1.  Apply permission on canned responses library

    Posted 08-29-2019 09:51
    Hi,

    Can we apply permission on poeple and users to uses specific canned responses library of email ?

    Thank you.
    #PlatformAdministration
    #SystemAdministration


  • 2.  RE: Apply permission on canned responses library

    GENESYS
    Posted 08-29-2019 09:53
    No

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    George Ganahl GCP (PureCloud) ICCE CCXP
    Principal Technology Consultant
    Genesys
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    Original Message


  • 3.  RE: Apply permission on canned responses library

    Posted 08-29-2019 10:00
    Thank you George

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    Oudderhem Mostafa
    Coverage-Communication
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    Original Message


  • 4.  RE: Apply permission on canned responses library

    Posted 08-30-2019 05:37
    Hi George, 

    Just on canned responses, are you able to comment on the below article whether it is possible:
    https://community.genesys.com/digestviewer29/viewthread?GroupId=19&MessageKey=e993b08e-ffc8-43f2-8452-6f94449c515e&CommunityKey=bab95e9c-6bbe-4a13-8ade-8ec0faf733d4&tab=digestviewer&ReturnUrl=%2fcommunities%2fcommunity-home1%2fdigestviewer%3fCommunityKey%3dbab95e9c-6bbe-4a13-8ade-8ec0faf733d4

    Kind Regards, 
    Jasmin

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    Jasmin Jenkinson
    Tonik Energy
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    Original Message


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