Thank you Mike, Its the very first prompt and default language selected for the application was english whereas I had only updated the russian prompt. Which is why it wasn't playing as expected. I uploaded the russian prompt to english placeholder too and it started working.
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Cheers,
Sajid Abbas Malek
Al-Futtaim Technologies - Dubai
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Original Message:
Sent: 03-13-2019 18:46
From: Mike Hardie
Subject: Flow Re-Published but new prompt still not playing
Have you checked that the language of the prompt matches that of the application?
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Mike Hardie
QPC Pty Ltd
Original Message:
Sent: 02-21-2019 05:47
From: Sajid Abbas
Subject: Flow Re-Published but new prompt still not playing
Hey everyone,
I have uploaded a new recording to a #prompts in #Architect. Even after republishing the flow, changes are not taking effect. We have doubled checked in the dependency search for the prompt (FZ_Welcome_Language_Selection_RU), it clearly shows its being used in a flow (FZ_MainIVR) which is published already. Please suggest what are we missing here?
Below is the snapshot
#Routing(ACD/IVR)
#Unsure/Other
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Cheers,
Sajid Abbas Malek
Al-Futtaim Technologies - Dubai
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