Genesys Cloud CX

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  • 1.  API to back up configuration?

    Posted 01-10-2022 09:42
    Does anyone know of an API that could be used to backup things like our trunk settings?
    #SystemAdministration

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    C Goodell
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  • 2.  RE: API to back up configuration?

    GENESYS
    Posted 01-12-2022 07:12
    Depending upon your goals I would recommend looking at the Command Line Interface (https://developer.genesys.cloud/blog/2021-02-11-Introducing-the-CLI/) or CX as Code. Details on both of these is on the Developer Center https://developer.genesys.cloud/

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    Don Huovinen
    Genesys - Employees
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  • 3.  RE: API to back up configuration?

    Posted 01-19-2022 06:09
    I use CX As Code. I recenlty had to copy one ORG to another (new) ORG.

    While CX As Code was not entirely perfect, it saved me days! The nice thing is, it is open source. So you can contribute if you want.

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    Tommy Braes
    CX Consultant
    Proximus PLC
    tommy.braes.ext@proximus.com
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