A place to ask questions, connect with others, and stay in the know
I know that prerequisites for soft phone is 64bits, but a customer has an station with Windows7 32bits. Is there any alternate softphone that I can run for 32bits?Thank you.
From my experience, George's recommendation is the best. We use WebRTC Phones in our Call Center, which is Windows 7 based, and everything works extremely fine.
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.