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Softphone for Windows 7 32Bits

  • 1.  Softphone for Windows 7 32Bits

    Posted 07-22-2019 17:28

    Hello All,

    I know that prerequisites for soft phone is 64bits, but a customer has an station with Windows7 32bits. Is there any alternate softphone that I can run for 32bits?

    Thank you. 


    #SIP/VolP
    #SystemAdministration
    #Telephony

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    Sebastian Valenzuela
    CrossNet S.A.
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  • 2.  RE: Softphone for Windows 7 32Bits

    GENESYS
    Posted 07-23-2019 09:03
    Why not use the web-based phone built into PureCloud?

    https://help.mypurecloud.com/articles/about-purecloud-webrtc-phones/

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    George Ganahl CCXP, GCP
    Principal Technology Consultant
    Genesys
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  • 3.  RE: Softphone for Windows 7 32Bits

    Posted 07-25-2019 10:33
    Screen recording will still only work with the client correct? That's about the only reason I can think of :)

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    Paul Dittrich
    Aria Solutions
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  • 4.  RE: Softphone for Windows 7 32Bits

    GENESYS
    Posted 07-25-2019 10:42
    Correct, screen recording requires the desktop app.

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    George Ganahl CCXP, GCP
    Principal Technology Consultant
    Genesys
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  • 5.  RE: Softphone for Windows 7 32Bits

    GCAP Member
    Posted 07-24-2019 10:37

    Hi Sebastian,

    From my experience, George's recommendation is the best.  We use WebRTC Phones in our Call Center, which is Windows 7 based, and everything works extremely fine.





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    Carlos Davila
    Start-Connecting
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