Genesys Cloud CX

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Rich media support on Messenger

  • 1.  Rich media support on Messenger

    Posted 5 days ago
    Hi all,
    is there now any support for rich media when using Messenger? Especially, we'd need support for quick replies, at least.
    And also, is it possible to define quick replies on Dialogflow CX and see those within Messenger?

    Thanks in advance for any hints and suggestions!
    #Bots
    #DigitalChannels

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    Giuliano Ferri
    Indra Italia spa
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