Hi

Are we able to make WebRTC traffics to go via proxy only and not firewall?

We have run a wireshark capture and noticed that the STUN traffics are going via the firewall instead of the web proxy. It's probably because it's UDP and not http traffics? Our firewalls will not allow traffics to AWS hence we need the application to use only proxy for communication.

Is there a way to achieve this?

Regards,
MJ
#SIP/VolP

------------------------------
MJ LIm
------------------------------

With the new release, you can now do this.  The old one required STUN lookup which broke with proxy use.  The new method is more friendly with proxies, but you need to ensure they are not blocking or locking down ports.

------------------------------
Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com
------------------------------

Original Message:
Sent: 07-25-2019 23:00
From: Mei Jane Lim
Subject: WebRTC - Connections via Proxy

Hi

Are we able to make WebRTC traffics to go via proxy only and not firewall?

We have run a wireshark capture and noticed that the STUN traffics are going via the firewall instead of the web proxy. It's probably because it's UDP and not http traffics? Our firewalls will not allow traffics to AWS hence we need the application to use only proxy for communication.

Is there a way to achieve this?

Regards,
MJ
#SIP/VolP

------------------------------
MJ LIm
------------------------------

is there a specific configuration to set up? I have a feedback that informs me that there are still requests without going through the proxy.

------------------------------
Ponin Sor
Genesys - Employees
------------------------------

Original Message:
Sent: 12-11-2019 01:49
From: Robert Wakefield-Carl
Subject: WebRTC - Connections via Proxy

With the new release, you can now do this.  The old one required STUN lookup which broke with proxy use.  The new method is more friendly with proxies, but you need to ensure they are not blocking or locking down ports.

------------------------------
Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com

Original Message:
Sent: 07-25-2019 23:00
From: Mei Jane Lim
Subject: WebRTC - Connections via Proxy

Hi

Are we able to make WebRTC traffics to go via proxy only and not firewall?

We have run a wireshark capture and noticed that the STUN traffics are going via the firewall instead of the web proxy. It's probably because it's UDP and not http traffics? Our firewalls will not allow traffics to AWS hence we need the application to use only proxy for communication.

Is there a way to achieve this?

Regards,
MJ
#SIP/VolP

------------------------------
MJ LIm
------------------------------

I am also looking for the above.

Is there any reference document or link which explains how WebRTC in BYOC Cloud scenario works with Proxy assuming all required ports are open in Proxy including UDP ?

Also is there any document or reference which says which URLs are needed to be allowed in the proxy ?

------------------------------
Rajeev Srikant
------------------------------

Original Message:
Sent: 09-16-2021 11:03
From: Ponin Sor
Subject: WebRTC - Connections via Proxy

is there a specific configuration to set up? I have a feedback that informs me that there are still requests without going through the proxy.

------------------------------
Ponin Sor
Genesys - Employees

Original Message:
Sent: 12-11-2019 01:49
From: Robert Wakefield-Carl
Subject: WebRTC - Connections via Proxy

With the new release, you can now do this.  The old one required STUN lookup which broke with proxy use.  The new method is more friendly with proxies, but you need to ensure they are not blocking or locking down ports.

------------------------------
Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com

Original Message:
Sent: 07-25-2019 23:00
From: Mei Jane Lim
Subject: WebRTC - Connections via Proxy

Hi

Are we able to make WebRTC traffics to go via proxy only and not firewall?

We have run a wireshark capture and noticed that the STUN traffics are going via the firewall instead of the web proxy. It's probably because it's UDP and not http traffics? Our firewalls will not allow traffics to AWS hence we need the application to use only proxy for communication.

Is there a way to achieve this?

Regards,
MJ
#SIP/VolP

------------------------------
MJ LIm
------------------------------

Hello,

Since your last post, have you been able to test it, and if so does it work?

Thank you

Regards,

------------------------------
Driss Sellami
Orange SA
------------------------------

Original Message:
Sent: 11-17-2021 19:43
From: Rajeev Srikant
Subject: WebRTC - Connections via Proxy

I am also looking for the above.

Is there any reference document or link which explains how WebRTC in BYOC Cloud scenario works with Proxy assuming all required ports are open in Proxy including UDP ?

Also is there any document or reference which says which URLs are needed to be allowed in the proxy ?

------------------------------
Rajeev Srikant

Original Message:
Sent: 09-16-2021 11:03
From: Ponin Sor
Subject: WebRTC - Connections via Proxy

is there a specific configuration to set up? I have a feedback that informs me that there are still requests without going through the proxy.

------------------------------
Ponin Sor
Genesys - Employees

Original Message:
Sent: 12-11-2019 01:49
From: Robert Wakefield-Carl
Subject: WebRTC - Connections via Proxy

With the new release, you can now do this.  The old one required STUN lookup which broke with proxy use.  The new method is more friendly with proxies, but you need to ensure they are not blocking or locking down ports.

------------------------------
Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com

Original Message:
Sent: 07-25-2019 23:00
From: Mei Jane Lim
Subject: WebRTC - Connections via Proxy

Hi

Are we able to make WebRTC traffics to go via proxy only and not firewall?

We have run a wireshark capture and noticed that the STUN traffics are going via the firewall instead of the web proxy. It's probably because it's UDP and not http traffics? Our firewalls will not allow traffics to AWS hence we need the application to use only proxy for communication.

Is there a way to achieve this?

Regards,
MJ
#SIP/VolP

------------------------------
MJ LIm
------------------------------

Hi @Ponin Sor @Robert Wakefield-Carl

Our InfoSec team also wants traffic to go over proxy, do you have any documentation on how to implement this setup?

​

​

------------------------------
Vincent Sabolboro
ATB Financial
------------------------------

Original Message:
Sent: 02-04-2022 08:05
From: Driss Sellami
Subject: WebRTC - Connections via Proxy

Hello,

Since your last post, have you been able to test it, and if so does it work?

Thank you

Regards,

------------------------------
Driss Sellami
Orange SA

Original Message:
Sent: 11-17-2021 19:43
From: Rajeev Srikant
Subject: WebRTC - Connections via Proxy

I am also looking for the above.

Is there any reference document or link which explains how WebRTC in BYOC Cloud scenario works with Proxy assuming all required ports are open in Proxy including UDP ?

Also is there any document or reference which says which URLs are needed to be allowed in the proxy ?

------------------------------
Rajeev Srikant

Original Message:
Sent: 09-16-2021 11:03
From: Ponin Sor
Subject: WebRTC - Connections via Proxy

is there a specific configuration to set up? I have a feedback that informs me that there are still requests without going through the proxy.

------------------------------
Ponin Sor
Genesys - Employees

Original Message:
Sent: 12-11-2019 01:49
From: Robert Wakefield-Carl
Subject: WebRTC - Connections via Proxy

With the new release, you can now do this.  The old one required STUN lookup which broke with proxy use.  The new method is more friendly with proxies, but you need to ensure they are not blocking or locking down ports.

------------------------------
Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com

Original Message:
Sent: 07-25-2019 23:00
From: Mei Jane Lim
Subject: WebRTC - Connections via Proxy

Hi

Are we able to make WebRTC traffics to go via proxy only and not firewall?

We have run a wireshark capture and noticed that the STUN traffics are going via the firewall instead of the web proxy. It's probably because it's UDP and not http traffics? Our firewalls will not allow traffics to AWS hence we need the application to use only proxy for communication.

Is there a way to achieve this?

Regards,
MJ
#SIP/VolP

------------------------------
MJ LIm
------------------------------