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Rollback Announcement - Architect Dynamic Schedule Lookups

  • 1.  Rollback Announcement - Architect Dynamic Schedule Lookups

    GENESYS
    Posted 05-12-2022 14:07
    Issues were found during the GA release of Architect Dynamic Schedule Lookups causing a rollback and disablement of this new feature. We're currently re-testing this now and it will be re-released once everything has passed the QA checks. Original release notes are below:

    Dynamically look up schedules, schedule groups, and emergency groups in Architect flows

    Administrators and contact center managers can now use new Find Schedule, Find Schedule Group, and Find Emergency Group actions in Architect. These new actions enable administrators to dynamically look up these schedules and groups at flow runtime. For more information, see Find Schedule actionFind Schedule Group action, and Find Emergency Schedule action. This feature requires one of the following subscriptions: Genesys Cloud User 1, Genesys Cloud User 2 or Genesys Cloud User 3.


    #Roadmap/NewFeatures

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    Justin Campbell
    Product Manager
    Genesys - Employees
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  • 2.  RE: Rollback Announcement - Architect Dynamic Schedule Lookups

    Posted 05-21-2022 18:21
    Hi @Justin Campbell

    Any update on the estimated release time of this feature?

    Regards.

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    Carlos Camacho Jimenez
    Evolutio Cloud Enabler S.A.
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  • 3.  RE: Rollback Announcement - Architect Dynamic Schedule Lookups

    Posted 05-23-2022 08:02
    Would also love to know if there are any updates.  I have a flow I'm building right now where this would be useful.


    Thanks

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    Bethany Han
    Business Application Expert
    Blue Cross and Blue Shield of North Carolina
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  • 4.  RE: Rollback Announcement - Architect Dynamic Schedule Lookups

    Posted 05-24-2022 07:18
    Hi @Justin Campbell We have a use case in dire of this feature as. Would you be able to advise on any updates and/or tentative timelines for this?

    Thanks & Regards,​

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    John Lazarus
    Conn3ct (Connect Managed Services (UK) Limited)
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  • 5.  RE: Rollback Announcement - Architect Dynamic Schedule Lookups

    Top 25 Contributor
    Posted 05-25-2022 16:35
    Is there any updates to on this?

    Even if it is just we are still working on x, aiming for sometime next month.
    Or we have had to push this to next quarter
    etc

    Just anything at this point would be really appreciated.

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    Anton Vroon
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  • 6.  RE: Rollback Announcement - Architect Dynamic Schedule Lookups

    Posted 06-01-2022 20:03
    Hello,

    Is there an update on the release date of this feature?

    Regards,

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    Michael Joseph Carreon
    Dexcom, Inc.
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  • 7.  RE: Rollback Announcement - Architect Dynamic Schedule Lookups

    Posted 06-03-2022 08:01
    Hello,

    Has a new date been set for this function?

    Best Regards,
    Benjamin.P

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    Benjamin PIROUX
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  • 8.  RE: Rollback Announcement - Architect Dynamic Schedule Lookups

    GENESYS
    Posted 06-08-2022 14:04
    Edited by Paul Dittrich 06-08-2022 14:07
    I believe it should now be available.

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    Paul Dittrich
    Genesys - Employees
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  • 9.  RE: Rollback Announcement - Architect Dynamic Schedule Lookups

    Top 25 Contributor
    Posted 06-08-2022 17:19
    Thanks for the update Paul

    Don't mean to be salty, but why haven't we received any update on this until now despite multiple people asking on this thread?
    Also I note there isn't anything in the release notes for today on this either.

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    Anton Vroon
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  • 10.  RE: Rollback Announcement - Architect Dynamic Schedule Lookups

    Posted 08-24-2022 10:40
    Any updates on this feature, I am trying to avoid multiple flows

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    Andy Jackson
    Ten Lifestyle Management Limited
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  • 11.  RE: Rollback Announcement - Architect Dynamic Schedule Lookups

    Posted 08-24-2022 12:41

    Hi Andy,

    I can see the function in Architect Flow.



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    Michael Joseph Carreon
    Dexcom, Inc.
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  • 12.  RE: Rollback Announcement - Architect Dynamic Schedule Lookups

    Posted 08-24-2022 12:47
    Looks like you are right, I will test that tomorrow

    Thanks

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    Andy Jackson
    Ten Lifestyle Management Limited
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  • 13.  RE: Rollback Announcement - Architect Dynamic Schedule Lookups

    GENESYS
    Posted 08-24-2022 12:50
    Sorry for the delay, these notifications weren't coming through.

    This feature was released on Jun 8th

    ------------------------------
    Justin Campbell
    Product Manager
    Genesys - Employees
    ------------------------------