Genesys Cloud CX

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  • 1.  Email Auto Response

    Posted 11-18-2021 05:19

    Hi guys,

    Is it possible to embed an image into an auto response email? I have tried but the image does not load

    Thank you indvance.



    Consnet Pty Ltd

  • 2.  RE: Email Auto Response

    Posted 11-19-2021 12:30
    Hi Sizo,

    I'm not sure if it is possible to embed image as internal email body part.
    But you can put image somewhere on the internet, can be AWS S3 or Azure Blob Storage. After that you to use image URL inside of HTML email body.

    Taras Buha