Hi Angelo,
It was for Web Messenger and Bot FLow to be used in Web Messenger so it show "Click Here" and not the full link.
Thanks for the link to the idea, I will add my vote for the feature :)
Seb
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Sébastien Arpin
Inoria Inc.
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Original Message:
Sent: 12-08-2021 05:13
From: Angelo Cicchitto
Subject: Web Messaging - HyperLink
Hello 👋
You are raising a good question: can I ask for the actual use-case? Which entity would be generating such formatted link? Is it the agent (manually), or canned response, or the Bot? We have an existing Idea for markdown syntax support here: https://genesyscloud.ideas.aha.io/ideas/DIG-I-120
Thanks
Angelo
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Angelo Cicchitto
Genesys - Employees
Original Message:
Sent: 11-24-2021 08:41
From: Sébastien Arpin
Subject: Web Messaging - HyperLink
Hello!
I know that we can add a full URL as a hyperlink within the Web Messaging, but is there a way to not show the actual URL and display words ex: Click Here
Thanks
#DigitalChannels
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Sébastien Arpin
Inoria Inc.
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