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  • 1.  Submit Q&A Show Questions for - Analytics and AI Innovations

    GENESYS
    Posted 08-18-2021 14:41
    Edited by Matt Lawson 08-31-2021 14:52
    No replies, thread closed.
    Good Morning Community! 

    And yes, I am saying "Good Morning" at 2:30 pm because, I just got a confirmation email that cured my after-lunch lazies better than the perfect cup of coffee. We have some great experts joining us for the next Q&A Show: 

    • Derek Nesmith - Senior Director of Analytics and AI Innovations.  Derek's work and expertise focuses on building and scaling high-impact analytics and AI solutions, and
    • Todd Saunders - Manager Innovations Team. Todd's work focuses on Genesys Reporting & A3S

    This episode is going to be awesome and we would love to hear what questions you have for this power duo. Analytics? AI? So many great directions this conversation can go.

    Also, I'm looking for some new Ice Breakers! So, if you have a question unrelated to our work with Genesys, let me hear them!

    Thanks to everyone who submits a question ahead of time.

    Cheers,

    Matt


    #GenesysCloudCXQAEpisode

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    Matt Lawson
    Genesys - Employees
    Online Community Manager
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  • 2.  RE: Submit Q&A Show Questions for - Analytics and AI Innovations

    Posted 08-20-2021 05:52
    No replies, thread closed.

    Hello!

    For an ice breaker I'd like to know that what song reflects your work ethics? 

    I used to ask this during job interviews to make a surprise moment by asking something that was unexpected. It is interesting to see how people will answer or if they get all flustered. 

    Happy Friday!

    -Riitta-



    ------------------------------
    Riitta Richard
    Advania Finland Oy
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    Original Message


  • 3.  RE: Submit Q&A Show Questions for - Analytics and AI Innovations

    GENESYS
    Posted 08-20-2021 10:05
    No replies, thread closed.
    Wow! Chef's kiss for that one. I'm glad I have like a week to think about how I would answer. 

    Pac12Network gymnastics pac12network proud mom cal gymnastics GIF

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    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------

    Original Message


  • 4.  RE: Submit Q&A Show Questions for - Analytics and AI Innovations

    GENESYS
    Posted 08-23-2021 12:56
    No replies, thread closed.
    I had someone ask. Just to clarify, this is not a live event. This is an episode of the Community's Q&A Show, which is prerecorded and then shared on the Community's YouTube page and the pertaining community pages. So please watch it at your leisure and send in any questions that you have about Analytics and AI for our great team. 

    Cheers!

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------

    Original Message


  • 5.  RE: Submit Q&A Show Questions for - Analytics and AI Innovations

    GENESYS
    Posted 08-26-2021 12:10
    No replies, thread closed.
    Hey everyone,

    I just confirmed that this episode will be recorded next Tuesday. So feel free to drop any questions that you have about AI or Genesys Cloud analytics below. If you aren't a member of this community, but seeing this (not too creepy) feel free to email your questions to GenesysCommunity@Genesys.com. 

    Cheers!

    Matt

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    Matt Lawson
    Genesys - Employees
    Online Community Manager
    ------------------------------

    Original Message


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