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Genesys Cloud Extension for Chrome Click to Call

Mostafa Oudderhem01-28-2022 04:25

Hi, How we can configure the Genesys Cloud Extension for Chrome to use Click to call and dial in be...

Robert Wakefield-Carl01-28-2022 10:56

You have to go into the settings in the embedded interface. ------------------------------ Robe...

Mostafa Oudderhem01-28-2022 10:59

Hi Robert, it works fine, many thanks for your help. ------------------------------ Mostafa Oudde...

1. Genesys Cloud Extension for Chrome Click to Call

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Mostafa Oudderhem

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Posted 01-28-2022 04:25

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Hi,

How we can configure the Genesys Cloud Extension for Chrome to use Click to call and dial in behalf of specified queue ?

Thank you in advance.
#Omni-ChannelDesktop/UserInterface
#SystemAdministration
2. RE: Genesys Cloud Extension for Chrome Click to Call

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Robert Wakefield-Carl

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Posted 01-28-2022 10:56

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You have to go into the settings in the embedded interface.

------------------------------
Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com
------------------------------

Original Message
3. RE: Genesys Cloud Extension for Chrome Click to Call

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PARTNER

Mostafa Oudderhem

Blog This
Posted 01-28-2022 10:59

Reply Reply Privately
Hi Robert, it works fine, many thanks for your help.

------------------------------
Mostafa Oudderhem
SABIO FRANCE SAS
------------------------------

Original Message

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Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^SM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

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