A place to ask questions, connect with others, and stay in the know
Welcome to the Genesys Cloud Beta HQ!We created this community in direct response to your feedback looking for a better way to access information and updates on the Genesys Cloud Beta process. This is an open community available to any Genesys Cloud customers and partners.While you're here, review posts from Product Managers on in progress and upcoming Betas, enroll in open Betas using the cards above, check out our new Beta Program FAQ in the Library, and more!Having an issue with a signup link? Please email us! Turns out the carousel likes to delete links and, try as we might, we can't catch all of the broken links, so please email us! My team will get you the correct link ASAP.Cheers,
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.