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Nicole joins the team after 15 years of being a bonafide champion of all things awesome - making videos and diving into delicious meals all over the US while living in cool cities like Chicago, New York, and Atlanta where she has studied and practiced film, acting, and writing. She now lives in North Carolina with her hairless dog Beezel, her cool husband, and equally talented son.Please join me in welcoming Nicole to her new role as the Genesys Community's Video Specialist.I'm looking forward to you all getting to know her and to help with that she'll be announcing some winners of current contests and kicking off a contest of her own next week. So stay tuned! Feel free to say hi and ask any questions that you may have in my Genesys Casual post. Anyone who does will have a second entry for next week's contest.Cheers and welcome,Matt#Ask Me Anything (AMA)------------------------------Matt LawsonGenesys - EmployeesOnline Community Manager------------------------------
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Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.