Basically, one of our developers has written a couple of internal .NET Client plug-ins (which are not available to the public at this time):
Tracker Opportunity Management (TOM)
We will create a "CRM" plug-in for Interaction Client. This plug-in will allow i3 employees to perform their relevant tasks. Salespeople will be able to manage their pipelines, set deal amounts, update contact information, etc. Sales management will be able to view cumulative pipelines of all the salespeople reporting to them. They will also be able to "haircut" individual deal amounts and estimated close dates without changing the original data. Everything will roll up according to our geographic hierarchy.
Tracker Lead Management (TLM)
Marketing personnel will be able to add new leads, assign them to regions, and monitor their status. They will also be able to access important data regarding customers, partners, and prospects with the appropriate access controls.