We have an action which triggers on a certain workgroup within our system. The action generates a popup window with some parameters passed to another application as a means of data collection. I'm told that if this call is transferred the action will be transferred as well and will trigger again when the call reaches the next workgroup even if that workgroup is not in the set which triggered the actions in the first place.
I'm told there is no way around this. I'd like to confirm that, is there anything that can be done to an action to invalidate it on transfer?