Soooo... what is the diff exactly between these two members? When I am running a debug, they both have the same value, and I don't see anything in Admin->Workgroups that looks like it would allow two different names?

Originally posted by samandiriel;33866
Soooo... what is the diff exactly between these two members? When I am running a debug, they both have the same value, and I don't see anything in Admin->Workgroups that looks like it would allow two different names?

Documentation states it can be used to make the queue name more client application friendly for display. This can be assigned via handlers to be different than the actual workgroup name. The associated attribute to set from handlers is 'Eic_AssignedWorkgroup'. This can allow client applications to display a more "friendly name" to the end user, by making the desired handler customization and using the WorkgroupQueueDisplayName attribute for display purposes. Collapse imageVersion Information Supported for IC Server version 2015 R1 and beyond. For 4.0, supported for IC Server version 4.0 GA and beyond. For 3.0, supported for IC Server version 3.0 GA and beyond.

Originally posted by Ryan_H;33868
Documentation states it can be used to make the queue name more client application friendly for display. This can be assigned via handlers to be different than the actual workgroup name. The associated attribute to set from handlers is 'Eic_AssignedWorkgroup'. This can allow client applications to display a more "friendly name" to the end user, by making the desired handler customization and using the WorkgroupQueueDisplayName attribute for display purposes. Collapse imageVersion Information Supported for IC Server version 2015 R1 and beyond. For 4.0, supported for IC Server version 4.0 GA and beyond. For 3.0, supported for IC Server version 3.0 GA and beyond.

Gotcha. So it's a handler-only attribute then, and won't appear in Admin. Thanks!