Hello, Is there any way to suppress standard email window in Interaction Desktop? I would like to disable standard email pop up and to allow agents to work in custom tab. I have developed an plugin that replaces standard email handling window. Unfortunately with standard email pop-up it is not user friendly.

Love to see a screen shot of that! Curious though, any parsing issues? Thanks Guy Digi-Key

Ofcourse there is :) Hook me up via e-mail or phone. Talk soon.

Originally posted by BtM909;33873
Ofcourse there is :) Hook me up via e-mail or phone. Talk soon.

Any way you can share these details? Can it also be extended to the Default Callback window as well? Thank you, Raleigh