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  • 1.  Using Reporting in ICBM

    Posted 06-27-2016 07:53
    Hello, I have a handler with few toolsteps and I need to view a report in ICBM of the call trace - i.e the toolsteps that were reached before the call gets disconnected. Is there some tags/attributes i need to map/set data in my handlers so that the same will be viewable in ICBM reports? How will the reports be mapped in ICBM? Thanks in advance Shilpa

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