Our current solution, which isn't very scalable, is having the known patches that upgrade .Net to 4.7.1 excluded in our patching system. With each new patch release by Microsoft we are reviewing to ensure none of them upgrade .net
From my original discussion with Genesys i was told that .Net 4.5.0 or higher is supported, but that .Net isn't something actively being updated in new releases. So we can do troubleshooting and if they discovered 4.7.1 is causing problems with existing releases they probably wouldn't release a patch fixing it. I got the impression that Genesys is moving away from .net and doesn't want to spend alot of time with trying to resolve issues with it. At the time i opened the ticket, they had no other Customer reporting it and were pushing back that it was something in our environment.
Since i had a temp solution in place and right now don't have them time to go down the Log Rabbit hole with them, i have put investigating it on the back burner but hope early next year to pick it back up again.
Thank you,
Scott.